Privacy Policy

JORVYNOY respects the importance of personal information when you browse our store, purchase a product, or contact our team. This policy explains how information is collected, used, retained, disclosed, and protected in connection with jorvynoy.com and our online services.

Our store specializes in decorative table lamps, including sculptural shapes, nature-inspired designs, celestial forms, and other lighting styles for the home.

Certain features or services may be accompanied by additional privacy notices. If those notices conflict with this policy, this Privacy Policy takes precedence to the extent of the inconsistency.

01 — Who Operates Our Store

Throughout this policy, “JORVYNOY,” “we,” “us,” and “our” identify the business responsible for operating the JORVYNOY online store.

Store: JORVYNOY
Website: jorvynoy.com
Operating Company: Chongqing Yunxingte Information Technology Co., Ltd.
Registered Address: Unit 11-6, Building 1, No. 333 Jingwei Avenue, Daping Subdistrict, Yuzhong District, Chongqing
Customer Support: service@jorvynoy.com

JORVYNOY is operated by Chongqing Yunxingte Information Technology Co., Ltd.

02 — Information Collected Through Your Interactions

The information we collect varies according to how you browse the website, make purchases, use available services, or communicate with us. It may include customer details, payment-related information, support correspondence, and technical data.

Shopping, Orders, and Accounts

When you place an order or communicate with our store, we may collect:

• Your name

• Your email address

• Your telephone number

• Delivery and billing addresses

• Details of your order

• Records of previous purchases

• Customer account details, where an account is available

We may use these details to process and fulfill purchases of decorative table lamps and other JORVYNOY products.

Payment Transactions

Completing a purchase may require the collection of information needed to authorize and process payment, including:

• Payment card details

• Billing details

• Transaction records

• Other information required to complete payment processing

Authorized third-party payment providers may handle payments and the information necessary to process them.

Customer Support Correspondence

When you contact us, we may collect and retain the information included in your messages and related communications.

This may cover general questions, order inquiries, shipping and delivery requests, returns, refunds, complaints, product concerns, customer service correspondence, and chat or communication history.

Device and Browsing Data

Certain information may be collected automatically when you visit jorvynoy.com, including:

• Your IP address

• Browser type

• Device type

• Operating system

• Activity on the website

• Interaction data

• Referral information

• Technical identifiers

Where reasonably necessary, we may use this information to maintain the website, support transactions, provide services, improve functionality, and carry out business operations.

03 — Purposes for Using Personal Information

We may process personal information to operate our store and provide services connected with your shopping experience.

Managing purchases and customer support

Information may be used to process purchases, manage payment transactions, prepare and fulfill lamp orders, coordinate delivery, answer inquiries, provide customer service, handle returns and refunds, and resolve order-related concerns.

Operating and improving the store

We may use information to maintain jorvynoy.com, improve website functionality, understand how visitors interact with the store, and develop our products and shopping experience.

Communicating with customers

We may send order updates and other service-related communications. Where permitted, we may also use information to send marketing messages.

Protecting our services and meeting obligations

Information may help us identify and prevent fraud, protect accounts and transactions, investigate security or technical concerns, and comply with applicable legal and regulatory requirements.

We may also process information for other reasonable purposes connected with these activities.

04 — Circumstances in Which Information May Be Shared

JORVYNOY does not sell personal information to third parties solely for their own independent commercial profit-making purposes.

We may, however, disclose information where reasonably necessary to operate the business, provide services, support advertising and measurement, meet legal requirements, or protect our rights and customers.

Operational Service Providers

Third-party providers may assist us with:

• E-commerce technology and website hosting

• Payment processing

• Order fulfillment

• Shipping and logistics

• Customer support

• Fraud prevention

• Data storage

• Technical systems and infrastructure

These providers may process personal information as needed to perform services on our behalf.

Analytics, Advertising, and Measurement Partners

We may work with partners that help us understand website activity, analyze customer interactions, evaluate advertising performance, improve marketing campaigns, optimize services, and present more relevant content or advertising.

Depending on the technologies involved, your location, and your privacy choices, these partners may receive information associated with your device, browser, cookies, advertising identifiers, or website interactions.

AppLovin-Related Activities

JORVYNOY may use AppLovin in connection with advertising, campaign measurement, marketing optimization, and related activities.

AppLovin and participating advertising partners may process information such as:

• Advertising identifiers

• Device details

• Website interaction data

• Information about engagement with advertisements

The use of these technologies may vary according to applicable privacy laws, consent choices, browser or device settings, and other privacy preferences.

Legal, Security, and Business Disclosures

Information may also be disclosed when reasonably necessary to:

• Satisfy legal obligations

• Respond to valid legal requests

• Protect JORVYNOY’s legal rights

• Protect customers or other individuals

• Prevent or investigate fraudulent activity

• Maintain information and network security

• Investigate misuse of our website or services

• Facilitate a merger, acquisition, restructuring, asset transfer, or similar business transaction

05 — Cookies and Related Website Technologies

Our website may use cookies, pixels, tags, scripts, and similar digital technologies.

These tools may support essential functions, maintain shopping cart contents, remember preferences, assess website performance, analyze visitor behavior, improve the shopping experience, measure advertising effectiveness, support marketing, and enable certain personalization features.

Your browser and available privacy controls may allow you to manage, block, or delete some cookies.

Restricting these technologies may affect how certain features work or make some website functions unavailable.

06 — Protecting Information and Processing It Internationally

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, alteration, misuse, disclosure, or loss.

As an online business, we may rely on providers operating in different jurisdictions. Personal information may therefore be transferred to, or processed in, a country other than the one where it was originally collected.

International processing may support:

• Payment transactions

• Website operation

• Order fulfillment

• Shipping and logistics

• Customer service

• Analytics

• Advertising

• Other legitimate business activities

Where required, international transfers and processing will be conducted in accordance with applicable legal requirements.

Although we implement reasonable safeguards, no internet service, transmission method, or electronic storage system can be guaranteed to be completely secure.

07 — Retaining Personal Information

We may keep personal information for as long as reasonably necessary to carry out the purposes for which it was collected.

The appropriate retention period may depend on:

• Pending or completed customer orders

• Customer service needs

• Financial and accounting record requirements

• Fraud-prevention considerations

• Legal and regulatory obligations

• Dispute resolution

• Enforcement of contracts or agreements

Once information is no longer reasonably needed, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

08 — Privacy Requests and Available Choices

Your country, state, province, or region may provide rights relating to your personal information.

Subject to the law that applies, you may be entitled to request:

• Access to certain personal information

• Correction of inaccurate details

• Deletion of eligible information

• Restrictions on certain processing activities

• Objection to particular uses of information

• Withdrawal of consent where processing depends on consent

• Opt-out from certain promotional communications

The availability and extent of these rights vary under applicable law.

To submit a privacy request, contact us using the details provided below. We may need to confirm your identity before completing certain requests.

09 — Links to Independent Services

The JORVYNOY website may link to websites or services operated by independent third parties.

Those services may follow their own privacy policies, terms, and information-handling practices. We do not control the privacy practices of independent third-party websites.

Please review the relevant privacy information before providing personal details to an external service.

10 — Information Relating to Children

Our services are not specifically intended for or directed toward children under 13 years of age.

We do not knowingly seek personal information from children under 13 without appropriate parental or legal authorization where that authorization is required.

If we become aware that a child’s information has been collected improperly, we may take reasonable steps to delete it or otherwise address the issue.

11 — Revisions to This Policy

We may revise this Privacy Policy periodically to reflect changes in our business operations, website, services, technologies, information-processing practices, or legal and regulatory requirements.

The revised policy will be published on jorvynoy.com.

We encourage you to revisit this page from time to time to remain informed about our current privacy practices.

12 — Contact for Privacy Matters

If you have questions about this policy, want to understand how we handle personal information, or wish to make a privacy-related request, please contact us.

Store Name: JORVYNOY
Official Website: jorvynoy.com
Customer Support Email: service@jorvynoy.com

Legal Entity:
Chongqing Yunxingte Information Technology Co., Ltd.

Registered Address:
Unit 11-6, Building 1, No. 333 Jingwei Avenue, Daping Subdistrict, Yuzhong District, Chongqing

JORVYNOY aims to handle personal information responsibly while offering a clear and reliable shopping experience for decorative table lamps, sculptural lighting, and other selected lighting products.